Where to buy

Melli EcoDesign

Melli EcoDesign clothing brand is all about domestic production. The clothing is designed and sewn in Finland using mainly local materials.

Welcome to our shop!

Our flagship store opened its doors at Christmas 2017. You will find us on the 2nd floor of the Sokos department store situated at Kauppakatu in Jyväskylä.

Melli Ecodesign shop
Kauppakatu 24, Jyväskylä

Opening hours:
mon-fri 11-18
sat 10-16


Customer service: info@melliecodesign.com 

Mail:

Melli EcoDesign 
Ollilantie 2
40270 Palokka
Finland

Retailers:

In addition to our own collection you will find other Finnish brands from our store in Jyväskylä. We have skin care and household products from Fiini Naturally, accessories from Unavaate, jewellery, pacifier clips and teething toys from Poopua and recycled leather jewellery from Ventti Design. 

You can also buy our products from these retailers:

  

Finland:

– EcoEcolife Helsinki Unioninkatu 27A, Helsinki
– Hippu Kids & Lifestyle Zeppeliinintie 1 90540 Kempele
– Televisio Lifestyle Store Hämeenkatu 32 , Turku

Other countries:

– Funky Little People, Great Britain
– Kidemaa, Japan
– Little Wren, Great Britain
– Musjes, Holland
– Kotoneco, Ireland

FAQ

All web shop orders are delivered from Melli Ecodesign store in Jyväskylä. Orders can also be picked up from the store, with no shipping costs. Just choose the “store pick up” option. 
You will receive an e-mail, when the order is ready for pick up.

You can e-mail us at info@melliedesign.com and we will answer as soon as possible.

.In our web shop you can choose different payment options including invoice, card payments or bank transfer. Payments are handled by Checkout Finland (card payments, bank transfers and Mobile Pay), PayPal and Collector Bank for invoice or installments. 

The shipping fee in Finland is 6,90€. You get free shipping on all orders over 150€. The shipping fee includes any postal payments and packaging costs. If you choose the “store pick up” option there will be no shipping fees. You will receive an e-mail once the parcel is ready for pick-up. 

We will send your order as soon as possible. The delivery time will be 3-7 working days depending on product and the season. During sales the delivery times can vary. If a part of your order has sold out, we will be in contact.

NOTE! If the order is not collected from post or Matkahuolto, we will charge you for cost of return 6,90€.

 You have the right to return or exchange an item within 14 days of receiving your order. Exchange is free, but the cost for return is 5,90 €. 

All our items can be exchanged or returned as customer returns. In case of return or exchange, contact us at info@melliecodesign.com. The product needs to be new, unused, unwashed, in its original package and packed accordingly. Attach your contact info, a copy of your order confirmation and your account number for payment return. The condition of the product will be checked before payment refund. We do not refund the shipping fees.

If you picked up your order from the store, you can return them there as well. Before returning the items to the store, do contact us at info@melliecodesign.com.

We do not accept returns over 14 days after delivery.

NOTE! If the order is not collected from post or Matkahuolto, we will charge you for cost of return 6,90€.

If the item is faulty, you can do a reclamation notice at info@melliecodesign.com and return the item for free. There will be no shipping costs. 

The faulty item will be checked carefully after its arrival. If the item is mendable, it will be mended as new. If not, the customer will receive a new item or a refund. For refund, we kindly ask the customer to give us their account number.

A discount code will be activated as a coupon. Write the discount code in the coupon code field in the shopping cart. The discount will be automatically deducted from the total.

Firstly, check that the code is written correctly. Secondly, check that there are no extra signs in front or after the code. Check that it is still valid. Most of our discount codes expire after few days and gift cards are valid for 6 months after purchase.
 

A gift card is valid for up to 6 months after purchase. The gift card can be used for all Melli EcoDesign web shop items. The amount on the gift card must be used all at once, we do not refund money from the card.

Paying with gift card:
 

The gift card will be activated as a coupon. Write the code on the gift card in the coupon code field in the shopping cart.

We deliver worldwide.

We think it’s important to produce clothing that’s good for our customers and employees as well as the planet. Therefore, we keep our production and supply chains transparent. They are not hidden, as we are proud of our choices. 

All the materials we use are natural or recycled, such as GOTS certified organic cotton, mulesing-free merino wool, tencel and viscose bamboo. 

All our clothing is designed and sewn in our own factory in Jyväskylä. It is important to us to keep the sewing production in our hometown. 

You can read more about our operations and materials at https://melli.fi/vastuullisuus

 We do not offer refunds for sale products but they are exchangeable. All our items can be exchanged as customer return. Contact us at info@melliecodesign.com. The product needs to be new, unused, unwashed, in its original package and packed accordingly. Attach your contact info and a copy of your order confirmation.

Order with store pick up can be exchanged to another item in our store. Do contact us first at info@melliecodesign.com.

 

 Contact us at info@melliecodesign.com and we will get back to you as soon as possible.