Privacy policy

Created on 23.11.2012, updated on 15.6.2023

We comply with legislation regarding the processing of personal data and always handle personal data confidentially.

Personal Data Act (523/99) Section 10

EU General Data Protection Regulation (GDPR)

  1. Data Controller 

Melli EcoDesign Oy, Business ID 2845286-9

  1. Contact Information for Data Protection Matters

info@melliecodesign.com 

  1. Name of the Register

Melli EcoDesign Online Store User Register

  1. Purpose of Processing Personal Data (Purpose of the Register)

Personal data stored in the Melli EcoDesign online store user register is used to manage customer relationships, handle communication, marketing purposes, and other related online services.

  1. Content of the Register

The register collects basic information about the registered users, such as:

– Name
– Address
– Phone number
– Email address.

  1. Regular Data Sources

The data controller registers the information provided by the user when using the Melli EcoDesign online store.

  1. Regular Data Disclosures and Transfers Outside the EU or the European Economic Area

We do not sell your personal data and only disclose your data as described in this privacy policy. Data disclosure complies with applicable data protection legislation.

Your personal data is mainly processed within the EU. However, for website visitor statistics, we use a U.S.-based service provider (Google Analytics), which means your personal data may be transferred outside the EU. To protect your personal data and ensure your rights, our service providers have joined the EU-U.S. Privacy Shield framework and are committed to complying with the GDPR.

  1. Principles of Register Protection

The data in the Melli EcoDesign online store user register is stored in the data controller’s system, which is protected by the operating system’s security software. Access to the system requires entering a username and password. The system is also protected by firewalls and other technical means. Only specific, predefined employees of the data controller have access to the data stored in the system. The data is located in locked and monitored facilities.

  1. Right to Prohibit Processing

The data subject has the right to prohibit the data controller from processing their personal data for direct marketing, remote sales, other direct marketing purposes, market and opinion research, personal registries, and genealogical research. The prohibition must be made in writing and addressed to the person responsible for data protection.

  1. Right of Access

The data subject has the right to inspect the data stored about them in the register and to receive copies of it. The request for access must be made in writing and addressed to the person responsible for data protection.

  1. Correction of Data

The data controller will, on its own initiative or at the request of the data subject, correct, delete, or supplement any inaccurate, unnecessary, incomplete, or outdated personal data in the register. The data subject should contact the person responsible for data protection to correct the information.

  1. How Personal Data Is Used

Melli EcoDesign collects personal and non-personal data when its website melli.fi is used. Data (both personal and non-personal) is collected when, for example, you visit our website and browse pages, place an order, use other functions of our online store, contact customer service, or subscribe to our newsletter.

The personal data provided to Melli EcoDesign includes contact information and payment details, but is not limited to these. All personal data we receive and collect is provided by the user. The data is not disclosed outside the online service or the EU. However, the service provider may disclose the data to authorities in accordance with applicable laws. In the event of a reorganization of company ownership, we may disclose data to parties involved.

Non-personal data includes the IP address, browser type, number of visits, and search terms used, but is not limited to these. Non-personal data is collected to improve our services. Our service uses various social media integrations that allow users to share information with different social media platforms. We recommend reviewing the privacy policies of these service providers, such as (but not limited to) Facebook and Instagram.

  1. How Personal Data Is Used

Melli EcoDesign uses collected personal data for:

  • Processing orders made through the online store
  • Providing tracking information for order shipments
  • Contacting you if there are issues with your order
  • Providing customer service
  • Offering promotions or information that you may be interested in, based on your consent.
  1. Your Rights

You have the right to request information about the personal data Melli EcoDesign has collected from you. If you wish for your personal data to be corrected or deleted, please contact customer service at info@melliecodesign.com.

  1. Retention of Personal Data

When you place an order through our website, we will retain your order information indefinitely, unless you request its deletion.

  1. Cookies

Melli EcoDesign uses cookies to improve service quality. Browsing pages without cookies may affect service functionality, preventing some features from working (e.g., logging in or adding products to the cart). Melli EcoDesign uses first-party cookies for login and cart functionalities. We also use third-party cookies, such as Google Analytics.

Advertising Cookies: These cookies are used to target advertisements elsewhere on the internet. Advertising cookies are generally third-party cookies. Some of these third parties process data as independent data controllers, and you can learn more about how your personal data is processed in their privacy policies. Advertising cookies are set by, for example, Google and Facebook. We use your personal data for targeted advertising or marketing communications that we believe may be of interest to you.

We continuously develop our services and may change this privacy policy. Changes may also be based on changes in legislation or regulatory guidance. We recommend regularly reviewing the contents of this privacy policy on our website.